Case Study: How to provide customer support with Screenr

This inspiring 3 minute Screencast from Screenr user @ScottSkibell demonstrates how you can become a customer support hero with Screenr.

Thanks for sharing your story with us Scott!

Watch this screencast on Screenr

Going Beyond Mic Recording – How to Record System Sounds

You already know you can record your microphone when recording your screencasts. But every so often Screenr users ask us how they can record system sounds – the sounds they hear playing through their speakers.

This post will show you how you can record system sounds.

What you need:

A 3.5mm Stereo Male to Male cable. Don’t have one? No sweat, you can pick one up from Amazon for under $3.00, shipping included.

A 3.5mm Speaker (Line-out) jack and a 3.5mm Microphone (Line-in) jack on the back of your computer like the ones highlighted below.

How to get started:

  1. Insert one end of the cable into the green speaker jack on your sound card.
  2. Insert the other end into the pink microphone speaker jack.
  3. Launch the Screenr recorder
  4. Select the Primary Sound Capture Driver from the list of microphones
  5. Click record

Primary Sound Capture Driver

See this in action:

Check out the recording below where we were able to capture audio from Second Life.

View this screencast at Screenr

Engage Your Audience By Embedding Screencasts In Your Site

Embedding Screenr screencasts is a great way to add life to your site, add context to an instructional post, or give your site some personality. Here’s some embedded screencasts we’ve seen in action.

ThemeForest
Check out what the guys over at ThemeForest are doing with Screenr. They created a Quick Tip video series where they answers questions directly from their community using a quick Screenr screencast.


MattFlies.com
Matt over at MattFlies.com has done some pretty cool screencasts with Screenr on customizing the wildly popular Thesis Wordpress theme. We love what you have done Matt, and hope to see more screencasts from you soon.


The Rapid E-Learning Blog
Articulate’s own Tom Kuhlmann has been adding Screenr screencasts in his blog. His screencasts walk his readers through cool tutorials like this post on creating an envelope icon using PowerPoint. Tom’s screencast makes it easier to follow difficult concepts.

Cool stuff guys, we can’t wait to see the other ways that people are embedding screencasts in their websites and blogs!

Seen cool embedded Screenr screencastst? Leave us a comment and we’ll check them out.

What People Are Saying About Screenr

Screenr is one week old today. I took this opportunity to capture some of the great things you guys are saying about Screenr. (Thank you!) Check out a few highlights in this screencast:


Viewing this on your iPhone? Click here to watch this on Screenr.

Should you want to dig in, here are the pages (in order) seen in the screencast:

How ABC News Uses Screenr

We’ve been browsing the Screenr public stream and are blown away be the interesting ways people are using Screenr. Of course, people are using Screenr to create some really cool software demos and tutorials, but we’re also seeing some amazing uses that we never anticipated.

Take this one from the Rhode Island ABC television news affiliate. ABC6 Chief Stormtracker Meteorologist Fred Campagna is using Screenr to post realtime updates about Hurricane Bill.

Doing something really cool with Screenr? Let us know about it by posting a link to your screencast in the comments below.